Return Policy and shipping info

Returns

Kchicsboutique does NOT accept returns for refunds or exchanges. All items are final sale. In the event that the merchandise is defective as a result of our manufacturer we ask that you take photos of the item and send it to us. We then will asses the item and determine whether it will be returned or exchanged.

Shipping

Kchicsboutique has partnered with USPS to ship your orders safely and in a timely fashion. We ship anywhere in the world using USPS Priority Mail. This service allows us to offer fast standard delivery in 3-5 business days (and express delivery in 1-3 business days) depending on order processing time and the distance of the shipping address from our distribution center in Fairfield CT. Please allow 1-2 business days for your order to be processed and shipped out.

All orders placed on the weekend will begin processing the following Monday; while all orders placed on National Holidays will begin processing on the following business day. Although we try our best to deliver your items in a speedy fashion, Kchicboutique does not guarantee specific delivery times. The shipping times listed above are estimated. You may track your order at anytime using the USPS Tracking number Kchicsboutique sends to you once your order has been processed and shipped.

Please Note: Kchicsboutique is not responsible for lost or stolen packages. In the rare event your package has been lost or stolen please contact USPS (1-800-ASK-USPS). By completing a purchase with Kchicsboutique you are agreeing to our shipping and delivery policy.

International Customers: Kchicsboutique ships your package DDU, "duties and taxes unpaid". KCB does not collect the VAT, duties and/or taxes and does not predict what your particular charges may be. All applicable customs and import duties and fees, taxes and any other charges are the sole responsibility of the customer. In the event your order requires any of these additional fees, you must pay them in order for your package to clear customs. Customs agents have the right to release or deny release of your package.